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For grievances / complaints on securities market related issues, customers can now lodge their grievance through the said link - https://scores.gov.in/scores 
Easy and Quick steps for filing complaints on SCORES
a. Register on SCORES portal (Link mentioned above)
b. Enter mandatory details for filing complaints on SCORES
          - Name, PAN, Address, Mobile Number, E-mail ID

Benefits of filing complaints on SCORES
a. Effective Communication
b. Speedy redressal of the grievances